Can You Google Depriorization for Sprint's Unlimited Basics?
Monday: Understand the problem
What is the long term goal?
"Why are we doing this projection? Where do we want to exist six months, a year or fifty-fifty five years from now?"
At the get-go of the sprint, you need to gear up a long term goal. This should serve as your buoy of light to keep everyone moving in the same management. Once established, information technology'due south important to turn the goal into actionable items past rephrasing your assumptions and obstacles into sprint questions.
For instance, if your long term goal is to "build an army of loyalists through products that evangelize reasons to return"; then a dart question could be "will customers feel motivated to recommend us?".
What are your users' pain points?
Subsequently you've divers your long term goal and sprint questions, start by mapping out your customer journey. It'due south important to understand who your customers are, so conducting user research in advance is vital.
- Empathy mapping. The Empathy map is a visual way to improve understand your users and prioritise their needs. The map helps to identify any key themes and problems affecting your users based on their quotes, deportment, behaviours, pains and feelings captured throughout the user research and skilful interviews.
- Customer Journey. The Customer Journey map helps to visualise a customer'south stop to terminate feel with your production or service. This allows the squad to narrow down a broad challenge to a specific target for the sprint.
- Swim lane diagram. Combining the Empathy map with the Customer Journey map will create a Swim Lane diagram. This diagram serves to create a heat map of the problems that exist within each step of the customer journeying.
How Might Nosotros turn this trouble into an opportunity?
The How Might We method is used to turn existing issues into opportunities. For instance, if the trouble is that "users struggle to know what to purchase for their friend equally a gift", then the How Might We could be "how might nosotros aid the user better understand what they know almost their friend?".
Utilize the dot voting organization to prioritise the How Might We notes and decide on which focus area to target for your sprint.
Which problem practise nosotros target?
"Who is the almost important client, and what'south the critical moment of that customer's experience?"
At the cease of the day, the decider needs to select one target customer and 1 target upshot on the Customer Journey map to focus on. This will become the focus trouble for the remainder of the sprint.
Friday: Exam your epitome with users
Exam it with users
When it comes to user testing, the Nielsen model suggests that you only need to interview five users who fit in with your target customer profile. The rationale backside this is that testing more than than five users diminishes the value of render since you volition already have identified 85% of the problems later listening to 5 people.
The questions and tasks that you ask the user to perform during the interview should simulate a real world environment whilst the dart team watches the recording in a dissever room.
Learning from feedback
Ideally, yous should sentinel the recordings together equally a group. Draw a tabular array on a whiteboard divided up into v columns for the five customers and rows for each area or task of the epitome they addressed.
Expect for patterns and themes in the feedback and work towards prioritising these into your backlog every bit items or features to address in the next iteration of your product.
Source: https://uxplanet.org/whats-a-design-sprint-and-why-is-it-important-f7b826651e09
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